When I start ICUII I get a "User Panic" error message
The "User Panic" window indicates that your iCu2 installation has become
corrupt in some way and requires a clean installation of iCu2.
Please follow the instructions below to resolve the issue.:
Assuming you installed iCu2 into the default directory, follow the
instructions below:
1. CLOSE the iCu2 program if it is running.
2. Right click on the icon you normally use to start iCu2. Choose "Properties" then select either "Find Target" or "Open File Location". You should now see the contents of you iCu2 folder.
3. The files and folders you need to *keep* are listed below:
All of the FOLDERS that end in:
.usr (and their contents)
And the following files:
auth
ignore
ignore.dat
pals
palnames.dat
server.lif
KEEP all of the files and folders mentioned above.
NOTE: ignore.dat and palnames.dat are only relevant to users of iCu2 5.6.0
and higher. If you are using iCu2 5.5.7 or lower you will *not* have these
two files.
4. Delete ALL other files and folders from your iCu2 folder.
5. Go to www.iCu2.com/download . Download the trial version again and
install it. You may have to re-enter your registration code after
installing.
This should remove all traces of the iCu2 core files and let you have a
clean installation of iCu2 without losing the pal list, saved messages,
ignore list, your UserID, profile, etc.
When you run iCu2 for the first time, you will be asked to re-enter your
name/location/comments again (but you won't lose any saved messages or your
profile, pal list, etc.