You may notice this happen if you have an abnormally large amount of Quick Messages stored in your Unread Messages area of the Message Center. The reason it takes so long is because the iCu2 Program has to index all of the Quick Messages in your Unread Messages area when iCu2 loads, when you first open the Message Center and also when you close iCu2.

If you find iCu2 to be slow opening and closing. We would suggest going into your Message Center and either deleting any QMs that you do not want, or saving the ones you do want, so that they no longer appear in the "Unread Messages" area.

 You can either save / delete the QMs during your iCu2 session. Or you can also save / delete the QMs when you close iCu2. A window will appear asking if you want to:

 Save Them - Doing this will save all Quick Messages in the Message Center into a section within the Message Center's Saved Messages area. Each persons QM will be stored in their own unique area which makes it simple for you to locate QMs to / from that person.

Discard Them - Clicking on this will permanently delete all Quick Messages from the Unread Messages area. It will not delete QMs you have previously Saved

Leave them for my next session - This is the option that has most likely caused your issues. If you always select this option when you close iCu2. The amount of Quick Messages that have to be indexed when you open and close iCu2 will gradually build up and will eventually render your iCu2 Program very slow to respond.

I have seen scenarios where users have had 5000+ Quick Messages sitting in their Unread Messages area. Opening iCu2 took the best part of 12 minutes (as did closing iCu2). Navigating the Message Center was also painfully slow.

If you wish to enjoy your iCu2 experience to the fullest extent possible, please either empty your Unread Messages area either by deleting Quick Messages or by saving Quick Messages on a regular basis so that the Unread Messages area of your Message Center has less than 200 Quick Messages.